Elite Sports Jersey FAQ

How long will my order take? Typically orders ship out in 2-5 business days but can take longer depending on the cue at the factory. Delivery is normally within 10-35 days after it is shipped.

Why does it take so long to deliver? There are many variables that go into this. Because we ship all over the world some locations have different import measures that can add delays to your delivery. 

My tracking number says my item was delivered but I did not receive it? You will need to contact your local post office and provide the tracking number, your name and shipping address for them to locate your package. 

My item is taking longer then 35 days to deliver? Please refer to your tracking number to see the current status of your order. 

Where is my order coming from? Most orders will be drop-shipped directly from the mfg in China. In some cases orders will be shipped from our Canadian office in Ontario. 

Can I return a custom jersey? Unfortunately custom jerseys are a final sale unless we make the mistake in which case we will take back the incorrect jersey and either replace it or refund you your money. 

Where can I send my return? Please fill out the return form and someone will be in contact with you shortly with all the required information. 

 

                         

 

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